1. Are you a direct factory?
Yes, we are a direct factory with ISO9001, SGS, and TUV certifications, ensuring high-quality production standards.
2. What payment methods do you accept?
We accept various payment methods including T/T, PayPal, and Western Union for your convenience.
3. What are your delivery terms?
We offer flexible delivery terms including EXW, FOB Shenzhen, or FOB Guangzhou to meet your logistics needs.
4. Do you offer a product guarantee?
Yes, we provide a 1-year warranty for our products to ensure customer satisfaction and reliability.
5. Can you handle customized orders?
Absolutely. We welcome OEM and ODM orders, including customized branding, logos, and packaging solutions.
6. Do your products have international certifications?
Yes, our products have passed various certifications including RoHS, REACH, CE, and FCC, depending on the specific item.